Frequently asked questions

We offer a specific range of riser doors that are fire rated, tested to UK and European standards (BS EN 1634-1). These include options with 90-minute integrity / 60-minute insulation and 2-hour integrity ratings. It’s essential to check the specification of each product to ensure it meets your project’s fire safety requirements and legal compliance needs. Non-fire-rated access panels are also available for other applications.

We’re able to manufacture air tight access panels however, at a higher cost. These access panels have been tested in accordance with EN 1634-3:2004 & BS 5368: Part 1:1976.

Yes, we offer specific riser door models that have been acoustically tested (to BS EN ISO 10140-2) and provide certified levels of sound reduction, ranging from 30dB up to 48dB. Check the product specification for the exact acoustic rating if sound insulation is a key requirement for your wall installation.

As standard, our access panels come with a tee-key, we do offer different locking options if required. Please contact us or choose these at checkout.

The most concealed access panel we have for sale is the plasterboard beaded frame.

Can’t find the size you require on our website? Contact us, we guarantee we can manufacture an access panel to suit your project requirements.

Our website lists standard sizes and our standard finish is RAL 9010 30% Gloss. However, we understand that projects often have unique needs. We also offer bespoke riser doors and custom manufacturing services. Please contact our sales team directly on 01922 313518 or email sales@accesspanelsdirect.net to discuss your specific size, finish, or feature requirements.

Unfortunately we do not manufacture waterproof access panels.

Unfortunately we do not sell Access Panels that can be used on the floor. However, we do sell Floor Access Covers.

We can custom manufacture tiled access panels to suit your project requirements, please contact us for a quotation.

If you order a stocked size online, there is no manufacturing involved and you will receive your access panel within 1 to 2 working days. Made to order products show their own despatch time on the product page.

We offer free next day delivery if you order before 2:30pm (12pm on Friday). If not next day, we aim to deliver within 48 hours.

Firstly, sorry your access panel has arrived damaged, this is uncommon. Please contact us immediately with photographic evidence and we will gladly get a replacement to you.

The choice depends on your project requirements:

• Metal Riser Doors: Offer superior durability and security, making them ideal for commercial or high-traffic areas. They typically have a powder-coated finish.
• Plasterboard Riser Doors: Are designed to be integrated seamlessly into a plaster wall, offering a discreet, almost invisible finish once decorated. They are perfect for high-end residential or design-led commercial spaces where access is required without compromising aesthetics.

We offer multiple Access Panel types. Our FlipFix easy installation range are the most popular due to their revolutionary and unique FlipFix mechanism.

The standard colour of our access panels is RAL9010 white however, we can powder coat the access panel in almost any RAL colour required. An alternative option is for us to dust prime the access panel which allows the consumer to paint the panel themselves.

Beaded frames are frames which can be plastered over, whereas picture frames is retrofit and no plastering will be required.

A dual purpose access panel is an access panel that can be installed in both a wall or ceiling. Most of our stock panels are dual purpose however, we don’t recommend installing the plastic access panel in a ceiling.

Plasterboard doors with beaded frames are used when you need to plaster over the door and the frame, so all you will see is the outline of the panel in the wall or ceiling. This looks very neat and tidy.

Picture frames are 25mm frames around an access panel and the frame will be visible when installed therefore, you don’t have to worry about how neat the hole is. The beaded frame allows you to plaster over it, so all you see is the white door and no frame.

A riser door is designed to safely conceal vertical service shafts (risers) in a building, housing things like electrical wiring, plumbing, and data cables, while providing secure and easy access for essential maintenance, inspection, and repair work. They also play a crucial role in maintaining fire safety compartmentation and acoustic performance within the wall system.

You’re able to use glue to secure the plastic access panel in place.

The time to install our access panels is dependant on which access panel you’re referring to. Our FlipFix range can take approximately 10-15 minutes, whereas standard access panels can take up to 30-45 minutes.

Structural opening is the size of the hole in your wall / ceiling.

The best example would be if you’re ordering a 600 x 600mm Access Panel, then you will need to make the hole in the wall or ceiling (the structural opening) 605 x 605mm. (5mm larger than the panel size).